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ACS Mid office systems

Tramada is the ACS preferred mid office system because it makes it easier for travel agents to use ACS and manage the risk associated with accepting credit and debit cards.

Tramada has designed a real-time report for clients to easily determine current and future creditor insolvency risk and where a credit card was used. The Tramada ACS report is a part of Tramada’s ongoing commitment to the security and success of clients.

It identifies key elements such as creditor, client, travel dates and monies already paid to a creditor to make it easier for travel agents to review any losses if a supplier enters insolvency. The Tramada ACS report is available now in the standard reporting suite to all Tramada clients at no additional charge.

The ACS report is available to all Tramada agents however one of the benefits of membership of ACS is that members will be advised which suppliers have been excluded from coverage and agents can quickly check their Tramada ACS report to assess potential damages and redirect clients proactively.

ACS brings to light the risks agents carry regarding suppliers potentially becoming insolvent and subsequent client chargeback. The Tramada ACS report was designed with AFTA requirements in mind, so that agents are not left “holding the bag” when it comes to identifying volumes paid to and trips outstanding with various creditors.


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