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Participant Zone

Accredited ATAS participants click here for access to the secure business support area.


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Congratulations on making the decision to join the AFTA Chargeback Scheme (ACS).

STEP 1: Read the ACS Constitution

ACS Constitution

STEP 2: Read the ACS Product Disclosure Statement (PDS)

ACS Product Disclosure Statement (PDS)

STEP 3: Complete the ACS application form and submit to

ACS Application Form

STEP 4: AFTA will contact you.

Once your application has been received, it will be assessed by the Compliance team and you will be contacted within 7 days.

Want to know more about ACS?

If you require more information about the ACS, please visit our website

The AFTA team are here to help you and answer any of your questions. Please feel free to contact us on (02) 9287 9900 or via email at

AFTA Webinars

To watch the latest AFTA webinars dedicated to helping your business through COVID-19 click here >


COVID-19 Industry Update

View the Federal and State Government Economic Stimulus announcements specific for the travel sector >


JobKeeper Payments

Learn all about the new Federal Governments wage subsidy scheme and how this may help your business >