To become a member of ACS you need to be an AFTA member and ATAS accredited. The process will be managed through the AFTA website as follows:
The application process allows ACS to provide your details to our payment partners so that they can contact you to discuss their various payment solutions.
ACS will only accept your application to join the Scheme if you select one of the offers from our payment partners. You are under no obligation to proceed with any offer should you decide they are not for your business.
Contributions are calculated as a set percentage on eligible transactions.
The Contribution Rate for the Protection Year 2017-2018 is 0.25%.
The Contribution Rate may be reviewed and emended in accordance with the provisions of the Constitution and governing rules.
The ACS Contribution is compliant with Reserve Bank of Australia, Standard No. 3 Of 2016 Scheme Rules Relating to Merchant Pricing for Credit Debit and Prepaid Card Transactions. The surcharge is charged in addition to the price of goods or services for the relevant Merchant accepting an eligible payment.
No. There are no upfront costs or joining fees.
Contributions will be collected at the time of a credit or debit card transaction.
The ACS Contribution can also be levied in your credit or debit card surcharging arrangements as ACS is compliant with the Reserve Bank of Australia, Standard No. 3 Of 2016 Scheme Rules Relating to Merchant Pricing for Credit Debit and Prepaid Card Transactions.
In addition to be ATAS accredited, you you will need to transact using one of our approved payment partners.
All approved ACS payment partners are able to provide for both offline (physical terminal in store) and online (online portal to allow customers to pay for travel products they have purchased) services.
You do not need to change who you bank with.
Click here to see preferred payment providers.
While some businesses have their merchant terminals provided by the same bank as they have their business accounts with, it is possible and normal to have your bank and merchant terminal provider with different suppliers.
Protection is available to current Members in each Protection Year when their contributions are paid to ACS.
Each protection year is from 1 July to 30 June (except for those Members who join midway through the year in which case the Protection Year commences on the date that they join and ends on 30 June).
Your Membership continues automatically until you terminate it or you are no longer eligible for membership.
You must notify ACS at least 90 days before the end of the protection year if you want to end your membership. The protection year ends on 30 June in each year so your cancellation notice must be received by ACS by 31 March.
ACS will provide coverage for payments where a client uses a credit or debit card that has chargeback rights.
MasterCard, Visa and American Express credit and debit cards have chargeback rights and therefore the ACS Contribution will be automatically applied by the payment partners for these cards.
ACS provide protection in circumstances when a supplier collapses and does not provide the product and the client invokes a successful chargeback request.
If you need to make a claim, it is important to notify ACS as soon as possible. You have ten (10) days from the date you become aware of the financial loss to lodge your claim.
No.Only ACS members will be able to claim against the Scheme.
A merchant terminal is commonly referred to as a EFTPOS terminal and is a physical device located in store and through which debit and credit card transactions occur.
A payment portal enables a client to pay for goods or services directly from a travel agencies website. An online payment portal may also allow your clients to pay straight from the invoice you issue to them.