follow us
Planning your next holiday? Find an ATAS accredited agent here » ATAS Logo


If you're a new user and do not yet have a username/login.

Register Now

Participant Zone

Accredited ATAS participants click here for access to the secure business support area.


Returning users log in to commence or access your ATAS application.

My AFTA Login


The AFTA Travel Accreditation Scheme (ATAS) is seeking expressions of interest from suitably qualified people interested in serving as the Independent Chairperson to the ATAS Complaint Appeal Committee (ACAC).

The role of the ACAC is to review complaints appealed by a complainant or referred to it by the ATAS Compliance Manager pursuant to the ATAS Code of Conduct and the ACAC Terms of Reference.

Specific skills and experience in boards of this nature, consumer facing commerce, public administration or government service would be highly regarded.

The Independent Chairperson will be appointed for a term of three (3) years and is responsible for issuing determinations on the outcome of an appeal.

A meeting attendance based remuneration including travel and related expenses is provided with this appointment.

Download relevant information about the position here:

ACAC Chair Brief

ATAS Terms of Reference

For more information contact Sue Robinson Executive Assistant to the ACAC Secretariat on or by phone at 02 9287 9900.

Applications close on the 7th September 2019.

COVID-19 Industry Update

Learn how AFTA is supporting you through COVID-19


Industry Update on Virgin Australia

On 21 May 2020 Deloitte circulated a letter to Agents, providing an update on Virgin Australia.


AFTA CEO Vacancy

The Australian Federation of Travel Agents (AFTA) is seeking an experienced business leader to perform the role of Chief Executive Officer.