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AFTA conducts a series of free webinars for the travel industry.

The webinars are carefully crafted to cover a range of important topics to help you build a lasting business and to support the professional development of your staff. 

Best of all, the webinars are FREE to join and open to all travel industry personnel, so feel free to share with your colleagues. 

2017 Webinar Schedule

We are pleased to share our exciting line-up of webinar topics for the year. The focus this year is towards providing useful 'how to' tips and advice on implement best business practices within your business. 

To encourage small business owners setting aside time to work ON the business as opposed to working IN the business, we have partnered with DFK Australia New Zealand to run a four-part Better Business Series

The series will feature expert Business Advisers who will discuss the importance of planning strategies around the often overlooked areas; including tax time planning, cashflow, profitability and succession planning.   

Registrations will open approx. one month prior webinar date.

Stay notified when registrations open, join our AFTA newsletter here >

22 FEB AFTA - CC Surcharging26 JULYDFK - Cashflow Mastery
29 MARAFTA - CC Surcharging     
23 AUG  DFK - Maximising Profitability  
APR~ No webinar scheduled20 SEPDFK - Succession Planning
17 MAYNTIA Finalist Presentation Tips OCT~ To be confirmed
7 JUNEDFK - Tax Time Planning15 NOV 

Understanding Social Media for Travel

2017 Credit Card Surcharging Update

Wednesday 22 February 2017
Webinar Host – Dean Long, AFTA National Manager for Strategy and Policy

In the first 6 months of 2017, banks and other financial institutions who provide businesses merchant terminals will be contacting travel agents about changes to this service.

89% of all customers who use a travel agent in Australia choose to pay using some form of electronic payment such as a credit card and you will need to know what these changes mean to your business.

The changes clearly detail what you can now include in your surcharge rate from 1 September 2017 and will also affect consumer expectations on the amount you charge them for using a credit or debit card.

Stay up-to-date on the latest changes and what this means for you in your business. This webinar will:

  • Detail the roll out plans for major banks and changes to Merchant Service Fees
  • Cover what and for how much your business can now surcharge
  • Explain what you should do next to ensure you are compliant with the new regulations

Click below to watch the webinar recording

Presentation slides >


View the 2017 National Travel Industry Awards Nominees here >



Join our free monthly webinars. View 2017 webinar schedule here >



AFTA welcomes Qantas as our exclusive Platinum Partner. Read more >