[Wednesday 20 June 2018:] Today, AFTA has announced the 2018 People’s Choice: Retail Travel Agency of the year state Finalists after more than 10,519 consumer votes were received.
“Thank you to all accredited agencies who got involved in this years' campaign. We received a significant increase (32%) in the number of consumers who voted for their favourite accredited retail agency compared to last year. This speaks volumes for the role that travel agents continue to play in the travel booking processes," said Jayson Westbury Chief Executive AFTA.
The People’s Choice Campaign was delivered through a dedicated consumer program in which consumers were asked to vote for their favourite ATAS retail travel agency.
The campaign was administered by Australia’s best-selling travel magazine publishers, International Traveller Magazine & Australian Traveller Magazine. Consumers were invited to vote either online or through the magazine survey forms. AFTA created branded assets that agencies could use to promote their agency and rally consumer votes.
APT formed an integral part of the campaign as both Prize Partner, offering every consumer that voted the chance to win an 8-Day Vietnam and Cambodia Mekong River Cruise and Gold Sponsor for the People’s Choice NTIA Award Category. The winners will be advised after the NTIA event has taken place.
The travel agencies who received the most consumer votes in each state are category finalists and the winner will be will be announced at the National Travel Industry Award Gala Dinner which will be held on Saturday 21 July 2018 at the International Convention Centre, Sydney.
The 2018 People’s Choice Finalists;
QLD - New Farm Travel
NSW - Chris Watson Travel
ACT - Weston Cruise & Travel
VIC - Destination HQ Beaumaris
TAS - Home Travel Company
SA/NT - Kingscote Travel
WA - Bicton Travel
Notes to Editors:
The Australian Federation of Travel Agents (AFTA) is the peak body in Australia representing the retail travel industry. Founded in 1957, AFTA represents the majority of travel agents in Australia and includes all of the major travel agency groups.
AFTA’s role is to uphold the interests of members in matters relating to the operation of all travel agencies in Australia. In broad terms these issues are ones that are not addressed by agent chain or corporate entities on behalf of their members, and are ones that involve the industry as a whole.
ATAS -TRAVEL ACCREDITED: The AFTA Travel Accreditation Scheme (ATAS) is an industry accreditation scheme that sets the benchmark of quality for the travel industry.
ACS – AFTA Chargeback Scheme: Is a separate entity limited by guarantee as a Mutual Beneficiary Fund established for the benefit of ATAS Accredited AFTA members. ACS protects travel agents from debit and credit card chargebacks as a result of end supplier failure.
AFTA is committed, through ATAS, to elevating travel industry standards in Australia by driving increased and continued participation by travel intermediaries in ATAS and raising consumer awareness of the benefits of booking travel through an ATAS accredited agent.
The accreditation Scheme is open to all travel intermediaries (those that buy and sell travel).
ACS participation is open to any ATAS accredited travel agent.
The AFTA National Travel Industry Awards (AFTA NTIA) acknowledge the best of the best in the Australian travel industry – with categories covering travel agencies and individual consultants, as well as the various suppliers which support them and their businesses.
These awards are essential in providing encouragement and recognition to the businesses and personnel who demonstrate outstanding service, marketing excellence and business acumen within the travel industry.
The 2018 AFTA NTIA Gala Dinner will be held on Saturday 21 July at the International Convention Centre, Sydney.