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Mental Health Support

These are tough times. If you are feeling sad, overwhelmed or simply need someone to talk to, help is available to you through a range of support networks. These are listed below.

Please know you’re not alone.

A lot of people in these circumstances either don’t recognise that they’re in a personal crisis or think that they are being selfish by taking advantage of these services because their need are not as big as someone else’s. This is not true.

No one needs to face their problems alone. Please reach out to one of the support networks below, they are there to help you.


Hear2Talk is a free, confidential and independent phone support line for people struggling with challenging emotions in the workplace, whether this is job-related stress or life stress that is showing up at work. The service is for all workers across NSW.

Hear2Talk's phone-based support is run by Peer Workers, who have first-hand experience of navigating stress in the workplace. Peer Workers coach callers to develop strategies to cope, build resilience and support them to make positive changes to help improve their mental health and wellbeing.

As a new service, we are available to provide support quickly, with none of the long wait times currently affecting many mental health services.

A few key features of the service include:

  • Free and available 7 days a week, including after business hours from 12pm-8pm.
  • No referral needed.
  • Your call doesn't need to be work-related.
  • Option for follow-up calls to see how you’re progressing.
  • Call-back back service to ensure you get timely support.
  • Access to additional support if required.
  • Peer workers are in a unique position to build connections and rapport with people by inspiring hope.
Hear2Talk can be reached on 1300 H2 TALK (1300 428 255).

Click here for more information


AFTA has collated a series of short wellbeing tips and resources to assist members with their mental health care.

Click here for more information

Partners in Wellbeing Helpline

As part of the Victorian Government’s $26 million Wellbeing and Mental Health Support program for small businesses, the Partners in Wellbeing Helpline offers free and confidential one-on-one access to wellbeing coaches, financial counsellors and business advisors.

Victorian members can access mental health support, financial counselling and business advice through the Partners in Wellbeing program by calling their dedicated Consultant, Elise Barassi directly on 0409485169 or

Further information on the program can be found here  

LifelinePhone:    13 11 14 
Text:       0477 13 11 14 
(6pm – midnight AEDT, 7 nights)

Chat online: Click here
(7pm - midnight, 7 nights)

Beyond Blue

Phone: 1300 22 4636
Email:   Click here
Online Forum:  Click here

Click here for a full list of Mental Health Services available nationwide

Are you a consumer?

Click here to visit the consumer website ATAS >



Ongoing support into 2022 is desperately needed.


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Find out more about the National Travel Industry Awards (NTIA) in 2022.