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Excluded/Restricted Suppliers

Pursuant to the ACS Product Disclosure Statement and Constitution, as part of its risk management strategy, ACS may exclude certain Suppliers.

No claims for Protection will be authorised by the Board in relation to Travel Arrangements with that Supplier from the relevant date advised by ACS.

 supplier restriction date & time
Virgin Australia (including all subsidiaries and Tiger Airways)24 April 2020, 11amAdministrator appointed
Air Mauritius24 April 2020, 11amAdministrator appointed
Horizons Group Travel PtyLtd
30 March 2020
Administrator Appointed
Fly365 Pty Ltd

21 February 2020, 8pmInsolvency
Air Italy

12 February 2020, 9.00am


Flybe Limited
28th January 2020, 4.00pm
Board decision
Pulse Holidays
2nd January 2020

Ceased trading

South African Airways

3rd December 2019, 9:00am

Board decision

One Ocean Expeditions

5th November 2019, 12,00pm

Board decision

Peruvian Airlines (P9-602)

7th October 2019, 5.00pm

Ceased Operations

Adria Airways

1st October 2019,

Thomas Cook Group Plc

23rd September 2019, 9.00am

Administrator appointed

Sun Palm Transport Group

(ACN: 167 985 837)

4th September 2019, 9.00am

Liquidator appointed

Aigle Azur

9th September 2019, 9.00am

Ceased Operations

Tempo Holidays Pty Ltd

(ABN 51007331213)

(including Bentours, Cox and Kings and all other trading names)

Thursday 22 August 2019, 12pm (AEST)
Board decision

Jet Airways (India) Ltd

IATA notice to Travel Agents 16th May 2019, click PDF below;


Wednesday 17 April 2019, 4pm

Board decision


More info >
Friday 29 March 2019, 9:00am

British Midland Regional Limited t/a

18 February 2019, 9.00am

Germania Fluggesellschaft mbH trading as Germania Airlines

6 February 2019, 10am


Avianca Brasil

13 December 2018, 4pm



World Trade Travel Pty Ltd t/a

Helen Wong's Tours

ABN 45 061 891 263


12 December 2018, 4pm


Withdrew from ATAS


Lux Group Ltd t/a
Luxury Escapes

ABN 11 601 688 966


12 December 2018, 4pm


Withdrew from ATAS

Global Travel Holdings Pty Ltd t/a
Excite Holidays

ABN 14 608 961 986

12 December 2018, 4pm

Withdrew from ATAS

The Trustee for the Venture Holidays
SA Unit Trust trading as

Venture Far

ABN 40101240036


Clenton Pty Ltd
ACN 007626048

23 October 2018


Jetgo Australia Holdings Pty Ltd

1 June 2018


Si Travel

8 March 2018


Inca Tours

30 January 2018


Darwin Airline SA t/a
Adria Airways Switzerland

1 December 2017


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