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atas charter reviewATAS Logo

9 May 2022

SUBMISSIONS ARE NOW CLOSED

The submission period opened on 11 April 2022 and closed on 8 May 2022.

Submissions will be reviewed by the Independent Reviewer who will include a compiled list of submissions.

For more information please see the below link to the Consultation Paper.

2022 ATAS Review Consultation Paper

Independent Reviewer

Applications for the Independent Review Position are now closed.

AFTA is pleased to announce that Mr Graham McDonald has been appointed as the Independent Reviewer. Graham has extensive experience as a solicitor and barrister and was previously the Independent Chair of the ATAS Complaint Appeal Committee (ACAC) bringing with him first hand experience of the operation of ATAS and an understanding of the travel industry. Graham has also held numerous roles including the inaugural Australian Banking Ombudsman, Chair of the Superannuation Complaints Tribunal and Chair of the Financial Planners Conduct Review Commission.

The Terms of Reference for the Review are available below.

Terms of Reference for the Review of the ATAS Charter 2022

For further information please contact Naomi Menon, Head of Compliance & Operations via email at naomi@afta.com.au.

ATAS Charter

* The ACAC Terms of Reference was updated on the 1st July 2019

ATAS CODE OF CONDUCT

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IT’S A LONG RUNWAY TO RECOVERY FOR AUSTRALIA’S TRAVEL AGENTS

Ongoing support into 2022 is desperately needed.

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