AFTA conducts a series of free webinars for the travel industry.
Stay notified when registrations open, join our AFTA newsletter here.
Naomi Menon, Head of Compliance and Operations, AFTA
The ACCC have advised AFTA that they will issue the ‘Best practice guidance for the Travel Industry for COVID-19 related travel cancellations early the week of July 6th.
This webinar will go through the document and breakdown the guidance.
This webinar will cover:
Wednesday 8 July, 2pm (AEST, Sydney Time)
Presented by Jo Hanlon, Founder & MD of Mind Your Ps
Dealing effectively with difficult conversations is a key skill to master at any time, let alone in times of crisis like many of us are experiencing at present.
Lack of clarity and detail about what’s happening now, piled on top of fear and uncertainty about the future is pushing many people’s buttons, and if your team is on the receiving end without a helpful set of skills, this can lead to burnout, further stress and dissatisfaction for all involved.
In this training session with Jo Hanlon, we covered a number of foundational principles that are designed to provide you with some perspective and new skills that will help ease some of the stress and anxiety you and your clients might be currently feeling.
Strictly for AFTA/ATAS Members Only
Friday 3 July, 2pm (AEST, Sydney Time) - Register Here >
Friday 10 July, 2pm (AEST, Sydney Time) - Register Here >
Learn more about the webinar series here >