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AFTA member Webinars

AFTA conducts a series of free webinars for the travel industry.

Stay notified when registrations open, join our AFTA newsletter here.

2020 webinar schedule
  • 3 JULY: AFTA Weekly Update
  • 8 July: Handling Difficult Converstraions (re-run)
  • 9 JULY:  ACCC and ACL Regulators ‘Best Practice guidance for the Travel Industry for COVID-19 related travel cancellations’
  • 10 JULY: AFTA Weekly Update

Scroll below to register for an AFTA webinar. 

ACCC and ACL Regulators ‘Best Practice guidance for the Travel Industry for COVID-19 related travel cancellations’

Thursday 9th July, 2pm (AEST, Sydney Time)

Naomi Menon, Head of Compliance and Operations, AFTA

The ACCC have advised AFTA that they will issue the ‘Best practice guidance for the Travel Industry for COVID-19 related travel cancellations early the week of July 6th.

This webinar will go through the document and breakdown the guidance.

This webinar will cover:

  • What is in the document?
  • What if, any changes, you need to consider?
  • Provide an opportunity for Q&A and to collect feedback from members.

Register Now > 

Handling Difficult Conversations (re-run)

Wednesday 8 July, 2pm (AEST, Sydney Time)

Presented by Jo Hanlon, Founder & MD of Mind Your Ps

Due to popularity AFTA is re-running this webinar for members.

Dealing effectively with difficult conversations is a key skill to master at any time, let alone in times of crisis like many of us are experiencing at present.

Lack of clarity and detail about what’s happening now, piled on top of fear and uncertainty about the future is pushing many people’s buttons, and if your team is on the receiving end without a helpful set of skills, this can lead to burnout, further stress and dissatisfaction for all involved.

In this training session with Jo Hanlon, we covered a number of foundational principles that are designed to provide you with some perspective and new skills that will help ease some of the stress and anxiety you and your clients might be currently feeling.

What's covered:

  • Understanding yourself and others better
  • Deep listening
  • Smart questioning, and
  • Setting realistic expectations

Register Now >

COVID-19 Weekly AFTA Updates

Strictly for AFTA/ATAS Members Only

AFTA Members are invited to join this weekly AFTA Update and hear from the Team who will provide an update on the COVID-19 situation and the evolving work AFTA is doing to support members. 

Dubai Tourism Webinar Series

Presented by Dubai Tourism 

Learn more about the webinar series here > 

AFTA Webinars

Register for an AFTA webinar here >


COVID-19 Industry Update

Learn how AFTA is supporting you through COVID-19


AFTA CEO Announced

The AFTA Board is pleased to welcome new AFTA CEO Darren Rudd