When most businesses think of an insurance broker, they think of a professional that helps them navigate the often-complicated world of buying insurance, ensuring they buy insurance cover for the right risks at the right price.
But, as any business that has ever experienced a major insured event will attest, it is only in the event of such a crisis that the true value of an insurance broker is revealed.
Advantages of having a broker at claims time
In the event of a claim, your first step, after ensuring the safety of any individuals involved and preventing any further loss from occurring, should be to contact your insurance broker.
Some of the advantages of having a broker involved in the claims process include:
Strengthening your future outcomes
Having your insurance broker involved during a claim can also provide them with an opportunity to review your risk management, and make recommendations to improve your processes and procedures, where necessary, to prevent a similar claim from reoccurring in the future and minimise the chances of another loss.
Having been involved during a claim can also ensure your broker is fully armed with all the relevant information at your business’ next insurance renewal, putting them in a stronger position to advocate on your behalf and push back against any premium increases your insurer may want to impose as a result of the claim.
Gow-Gates are here to support you.
The Gow-Gates claims team are committed to supporting you during the claims process. We will work closely with you to minimise any disruption to you or your business and achieve the fastest possible turnaround on your claim with your insurer.
Please don’t hesitate to contact our specialist brokers, to discuss the management of your risk exposures.
Suzana Strbac | Director Client Engagement
T: +61 410 507 973
References 1, 2 Deloitte, The economic value of insurance broking, September 2020.