follow us
Planning your next holiday? Find an ATAS accredited agent here » ATAS Logo


If you're a new user and do not yet have a username/login.

Register Now

Participant Zone

Accredited ATAS participants click here for access to the secure business support area.


Returning users log in to commence or access your ATAS application.

My AFTA Login

News Hub

« Back

Q&A with LHD Lawyers

Unsure of pay rates for full-time employees working overtime?

  • Q: I manage a travel retail business. In some circumstances, I require my full-time employees to work overtime. What is the correct rate of pay? Anthony-Byron Bay

A: The General Retail Industry Award 2010 is the applicable Award. Need help with pay rates for full-time employees working overtime?On average, a full-time employee works thirty-eight hours per week. For hours worked in addition to the usual thirty-eight hours, you must pay the employee time and a half for the first three hours, and then double time thereafter. However, if the overtime is completed on a Sunday you must pay the employee double time. Overtime is calculated on a daily basis.

An employee may elect to have time off instead of payment. The leave is to be taken within four weeks of the overtime being worked, or may be accumulated and taken as part of annual leave.

You should also note that an employee may refuse to work overtime in circumstances where the working hours are unreasonable. To determine whether the hours are unreasonable, you must have regard to the following: any risk to the employee’s health and safety; the employee’s personal circumstances, including family responsibilities; the needs of the workplace; the notice given to the employee; and any other relevant matter.

For more information please contact:

Unsure of pay rates for full-time employees working overtime? LHD Lawyers can helpKayt Hogan
LHD Lawyers Solicitor
LHD Lawyers


Suite 1, Level 3,
130 Elizabeth Street
Sydney NSW 2000
Tel: 9264-6644

Did you Know?

AFTA Members receive over the phone access to professional industrial advice through LHD Lawyers.

Simply LOGIN to the Participant Zone for more information under Exclusive Partner Benefits